Frequently Asked Questions about Email
FAQ - Email Clients
Outlook Express

Begin by opening your Outlook Express program,  once you see that the mail program has stopped loading, you are ready to proceed with the setup.

The first step is to select tools from the toolbar, from there scroll down and select accounts, this will bring up your mail settings window. Hit the add button and select mail, fill out your real name and hit next.

The next window will ask you for your email address, make sure that the server type is set to POP3. Set your incoming POP account to "mail.comcat.com", your outgoing (SMTP) server should be set to "mail.comcat.com". Next, enter your login name and password (these should be the same as your Comcat login name and password). Lastly, enter a "friendly name" to call this account.

You are now setup and ready to send and receive mail.

Oulook 97

Begin by opening your Outlook program,  once you see that the mail program has stopped loading, you are ready to proceed with the setup.

The first step is to select tools from the toolbar, scroll down and select services. To use Microsoft Outlook you must have the following items listed in the services window: Internet Mail, Personal Address book,  and Personal Folders. If any of these items are not in the services window, you will have to add them. For example if you click on the add button, it will bring up a number of items that you can add to your mail program. Continue to do this till you have those three items listed in the services window. When this has been done we are ready to proceed with the set-up.

In the service's window, highlight Internet Mail and select properties. Enter your real name, your email address, The mail server: mail.comcat.com, your Comcat user name, and password and then click the connection tab.

Depending on where your calling from you will have to select one of the two types of connection. Choose network if you do not dial up on a modem from your machine, choose modem if you do dial directly. Make sure Comcat is in the "Dial using the following connection" window, If not use the arrow key and select Comcat. Click Apply at the bottom and then OK.

You are now ready to send and receive mail.

Exchange / Windows Messaging

Begin by opening your Exchange program,  once you see that the mail program has stopped loading, you are ready to proceed with the setup.

The first step is to select tools from the toolbar, scroll down and select services. To use Microsoft Exchange you must have the following items listed in the services window: Internet Mail, Personal Address book,  and Personal Folders. If any of these items are not in the services window, you will have to add them. For example if you click on the add button, it will bring up a number of items that you can add to your mail program. Continue to do this till you have those three items listed in the services window. When this has been done we are ready to proceed with the set-up.

In the service's window, highlight Internet Mail and select properties. Enter your real name, your email address, The mail server: mail.comcat.com, your Comcat user name, and password and then click the connection tab.

Depending on where your calling from you will have to select one of the two types of connection. Choose network if you do not dial up on a modem from your machine, choose modem if you do dial directly. Make sure Comcat is in the "Dial using the following connection" window, If not use the arrow key and select Comcat. Click Apply at the bottom and then OK.

You are now ready to send and receive mail.

Internet Mail and News

Begin by opening your Internet Mail program,  once you see that the mail program has stopped loading, you are ready to proceed with the setup.

Select Mail from the toolbar, then scroll down and choose options. Select the server tab and enter the following; your name, organization name, and email address.

The Outgoing and Incoming mail servers are both mail.comcat.com. Logon settings include your account name and password, you will want to use your Comcat username and password for these spots. Click the Advanced Options button. Enter your email address in the reply-to box, then click OK. Click Apply and then choose the Connection tab.

Specify how you connect to the internet, If your using a Lan connection select Lan, For Dial up users you will want to select Modem and make sure Comcat is in the lower window, if not use the arrow key and highlight it. Click Apply and OK.

Your now ready to send and receive email  

Netscape Mail

Begin by opening your Netscape Browser, once you see that the mail program has stopped loading, you are ready to proceed with the setup.

On your Netscape browser select options, from there scroll down and hit Mail and News Prefrences. this should bring up a window with tabs across the top, We are only interested in the server tab and the identity tab.

First select the server tag, and enter the following information. The outgoing mail (SMTP), and the incoming mail(POP3) should both be set to mail.comcat.com .Your POP3 user name is your ComCat login name, from here jump to the News Server and enter "news.comcation.net".

At this point select the Identity tag from the top of the window. Fill in your real name and your email address . If you have a domain name and an alias set-up you would enter that address here in the reply address box, If not leave it blank. Click OK at the bottom of the window.

You are now ready to send and receive mail  

Eudora

Begin by opening your Eudora Mail program,  once you see that the mail program has stopped loading, you are ready to proceed with the setup.

The first step is too select Tools and then select options. Begin the set-up procedure by highlighting Getting Started, enter your email address where it say's POP account. . Next you should enter your real name, and select Dialup as your connection method. Click OK and move on to Personal Information.

Once again enter your email address where it asks for your POP account. Enter your real name, Your reply address can be left blank if this will be the only email address you use. Lastly, enter your dialup user name for Comcat at the bottom of this window. Click OK and let's move on to Hosts.

Once again enter your email address where it asks you for your POP account. Your SMTP will be your outgoing mail server, enter mail.comcat.com in this space. You will not need to fill out the remaining two blocks (Ph and Finger). Click OK and move on to the Checking Mail screen.

The only item you will have to enter here is your POP account. You should type your email address in this window. Click OK and jump to Sending Mail.

Last but not least, In the Sending Mail screen we need to enter a return address, this should remain blank if your only using one email address. Otherwise call ComCat for assistance. The only other item on the screen that we need to fill in would be the SMTP server. Enter mail.comcat.com in this window and click OK.

You are ready to send and receive mail.

Outlook 98

Begin by opening your Outlook 98 program,  once you see that the mail program has stopped loadi ng, you are ready to proceed with the setup.

The first step is to select tools from the toolbar, from there scroll down and select accounts, this will bring up your mail settings window. Hit t he add button and select mail, fill out your real name and hit next.

The next window will ask you for your email address, make sure that the serve r type is set to POP3. Set your incoming POP account to "mail.comcat.com", your outgoing (SMTP) server should be set to "mail.comcat.com". Next, enter your login name and password (these should be the same as your Comcat login name and password). Lastly, enter a "friendly name" to call this account.

You are now setup and ready to send and recieve mail.

Netscape Communicator

Begin by opening your Netscape Communicator Browser, once you see that the program has stopped loading, you are ready to proceed with the setup.

On your Netscape browser select edit, from there scroll down and hit preferences. This should bring up a window with a list along the left side, We a re only interested in the Mail & Groups. Ensure the symbol next to Mail & Groups is a (-), if it is not double click Mail & Groups.

First select identity from the left, and enter the following info rmation on the right. Your name and email address. The reply-to-address is only needed if different from your email address. Select Mail Server from the left, and enter the following information on the right. Your Comcation user name. The outgoing mail(SMTP), and the incoming mail(POP3) should both be set to mail.comcat.com . Select Groups Server from the left, and enter the following informati on on the right. Enter the dicussion group (news) server "news.comcation.net". Click OK.

You are now ready to send and recieve mail  

 

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